Frequently Asked Questions |
Q: How much does it cost to ship, and how soon will I receive my order?
A: Shipping anywhere in the world is completely FREE and will be sent to you by the originating supplier. It will take approx 7-21 days to deliver your order.
Q: What is your refund policy?
A: If an item is faulty on receipt of goods simply return the item to the originating supplier for a no questions asked refund. Each item will have a different return address so please contact us for the appropriate one.
Q: Will I be able to see my item in transit?
A: Online track and trace will be supplied. This can be tracked approximately 3 days after recieving it.
Q: Do you supply bulk orders?
A: All items can be purchased in bulk. Please enquire for our discounts on each item for bulk orders.
Q: I am looking for an item that you don't have listed, can you supply?
A: It is often the case that we are able to source items even if they are not listed. Please feel free to ask us and we will do our best to provide you with the best quote.
Q: Can you send my order to another address?
A: Sure! Shoppernator will send your item to anywhere in the world! So if you want to buy a gift for a relative anywhere else simply supply us the details in the shipping box and we will do the rest!